We are proud to be the Friendliest Resort on the Beach!
Through this program we ensure that each and every guest enjoys their stay with us.
We have implemented this through daily exercises and long-term training programs for our staff. All staff members are excited to be a part of this innovative program including front desk, housekeeping, maintenance, management and our restaurant staff.
Our 5 categories of focus are:
- 10/5 Rule: Through this we ensure that we make eye contact with guests who are within 10 feet of us and greet guests who are within 5 feet.
- Take Them There: If a guest has a question of where to go or what to do on property, we drop everything to take them there.
- Kids First: Kids are just as important as the adults at our resorts! We make them feel welcome with daily jokes, high fives and more!
- WOW Them: We strive to WOW our guests daily with positive conversation and genuine interest in how our guests are doing.
- Thank Them: We thank our guests for staying with us whether it be at check-in, after a meal or on social media.
What our guests have to say!
“The staff is great always goes above and beyond to make sure we were taken care of.” – glassman08234, TripAdvisor
“The staff was very helpful and accommodating to my needs. What an amazing time at hotel BLUE.” – Dreads M, TripAdvisor
“I can always depend on my experience there to be a pleasant one from start to finish. The staff is professional, courteous, and friendly to a fault from beginning to end, no matter how many times I call with questions or requests to alter my reservation.” – Jamie S, TripAdvisor
“Hotel was beyond what I expected!! Staff was friendly and provided excellent customer service! If we called down to ask for anything it was sent up immediately!” – Shay C, TripAdvisor
“The staff was so friendly and greeted us every time we passed them.” – Diane T, TripAdvisor
“This is our second time at Hotel Blue and like always it was a wicked amazing stay. The staff is extremely friendly and helpful!!! I would recommend this hotel to everyone looking to vacation at Myrtle Beach.” – Melissa B, TripAdvisor
“Our stay was a girls getaway! The pool was fabulous with the swim up bar and the bartenders were great!” – Shar B, TripAdvisor
“The staff was very friendly and helpful! We have NO complaints at all! We WILL stay here again!” – Linda P, TripAdvisor
“I can't say enough about the friendly and professional staff, everyone was very pleasant. If we needed anything we asked and it was there in less than 5 minutes.” – Melinda K, TripAdvisor
“Love it here! The staff is a reflection of its management. It's easy to see why the staff enjoy their jobs here.” – Amy N, TripAdvisor
“The hotel was amazing and I will stay no where else from now on...Hotel staff was awesome, very helpful and friendly.” – Jessica M, TripAdvisor
testimonials what our guests say
Best Myrtle Beach resort!- Christian M
We are in love with this place!- Rebecca S
There is no better place to spend your vacation!- Sherry H
The pool bar was great, the location is awesome and view from our room was beautiful.- reeree014
Awesome service, great rooms, great location!- mcgillicuddy6
The pool was fabulous with the swim up bar and the bartenders were great!- Shar B